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Getting an IT account


New staff and researchers should contact Human Resources where they will be given their user name and password together with a copy of the University's rules and regulations on using computing facilities. You should change your password regularly to ensure the security of your account. Nobody but yourself should know your password.


All students have to be registered with the university in order to use the computing facilities.

Computing usernames and passwords, which uniquely identifies you and allows you to use the computing facilities, are obtained as part of the online enrolment process at www.plymouth.ac.uk/applicants

Additionally, if you are not able to use the online enrolment process (your faculty will be able to explain this to you), usernames and passwords can be obtained by registering for your computer account at www.plymouth.ac.uk/register

You will be advised of your username and will create your password during this process – please keep a note of these details.

Your username normally consists of your initial(s) followed by your surname without spaces or punctuation.

However, if an existing user has the same initial and surname as you, your username may consist of your initial, surname and a number to uniquely identify you i.e. John Smith could be jsmith or jsmith1, jsmith2 etc.

You will create your own password, which is case sensitive, when you register for your computing account.

Change Password
To change your password, use the Change Password link at the top right of the homepage of your Student Portal and follow the instructions. 

Modified 24/02/2020