Library & IT Help and Support/Contacts

Library and IT Support Services

Opening Hours and Contacts

For help with a Library or IT enquiry, contact or visit one of the Enquiry Service Points listed below.

Note: Outside core hours limited support services are available. Check first before making a special journey. Tel 01752 588588.


Service

Mon-Fri

Sat-Sun

Help & Support

Note                           

Information Desk
Level 1

 24/7

24/7

Library Information Desk
Tel: (01752) 588588
Email:

IT Self Service portal 

 
Full range of services available Mon-Fri 09:00-17:00
Limited service at other times. Between 22:00-07:00 access is
limited to registered students and staff with their Plymouth University ID card.
 
Live Chat: Ask is a messaging service. Please be aware that messages will be stored and maybe used for service monitoring.
 
 

24/7

24/7

 
Library Information Desk
Tel:
(01752) 588588
 
Full range of services available Mon-Fri 09:00-17:00
Limited service at other times.                             -
Media Counter
Library
Level 1

24/7

24/7

Library Information Desk
Tel: (01752) 588588
Email:
                              -
Student IT Support
Babbage Building 
Level 1

09:00-17:00

Phone

Service*

IT Open Access
Tel:
(01752) 588588
Babbage Building Level 1, room 102
Email:

IT Self Service portal 


*Phone (01752) 588588 after 17:00 and at weekends.
Staff can offer assistance with common IT queries.
More complex issues will be recorded and escalated for attention during core office hours.
 
Student IT Support
Peninsula Allied Health Centre (PAHC)
 08:30-17:00ClosedIT Open Access
Tel:
(01752) 588588
Babbage Building Level 1, room 102.
Email:
libraryandITenquiries@plymouth.ac.uk
No student support available at PAHC; please contact the Plymouth University main campus.                                
Student IT Support
Tamar Science Park
 09:00-16:30Closed
John Bull Building
First Floor (adjacent to cafeteria)
Tel: (01752) 517854
Email:
libraryandITenquiries@plymouth.ac.uk
                -

Student IT Support
Knowledge Spa Truro

08:30-16:30

Closed

Knowledge Spa Library
Level 4
Tel: (01752) 588588
Email:
libraryandITenquiries@plymouth.ac.uk