Library & IT Help and Support/Contacts

Library and IT Support Services

Opening Hours and Contacts

For help with a Library or IT enquiry, contact or visit one of the Enquiry Service Points listed below.

Note: Outside core hours limited support services are available. Check first before making a special journey. Tel (01752) 588588.


Service

Mon-Fri

Sat-Sun

Help & Support

Notes                           

Reception Desk  Level 1

 24/7

24/7

Library Reception Desk
Tel: (01752) 588588
Email:

IT Self Service portal 

 
Full range of services available:

  • Term time -    Mon - Sun 06:00 - 00:00
  • Vacation -      Mon - Sun 08:00 - 20:00

Limited service at other times.

Only registered students and staff with a University of Plymouth ID card will have access during these times:

  • Term Time - 22:00 - 07:00
  • Vacation    - 20:00 - 08:00

 

Live Chat: Ask is a messaging service. Please be aware that messages will be stored and maybe used for service monitoring.

 
Student IT Support
Babbage Building
Level 1

09:00-17:00

Phone Service*

IT Open Access
Tel:
(01752) 588588
Email:

IT Self Service portal 

*Phone (01752) 588588 after 17:00 and at weekends.
Staff will help with common IT queries.
More complex issues will be recorded for attention during core office hours.
 

Peninsula Allied Health Centre (PAHC) Library
 09.00-17:00 10.00-16.00 Term-time only

PAHC Library

Tel: 01752 587200

IT Open Access 

Tel: (01752) 588588

Email:
libraryandITenquiries@plymouth.ac.uk
 PAHC based students can borrow and return books at the PAHC Library or at Charles Seale-Hayne Library.                
Student IT Support
Tamar Science Park
 09:00-16:30 Closed
John Bull Building
First Floor (adjacent to cafeteria)
Tel: (01752) 517854
Email:
libraryandITenquiries@plymouth.ac.uk

Student IT Support
Knowledge Spa Truro

08:30-16:30

Closed

Knowledge Spa Library
Level 4
Tel: (01752) 588588
Email:
libraryandITenquiries@plymouth.ac.uk