1. Library Support for Disabled Users

For more information visit the Disability Support in the Library guide.

Any student with disabilities, including learning difficulties such as dyslexia, who has been referred by Disability Assist (DAS) is eligible for these services. Members of staff who have a need for the services should email informationspecialists@plymouth.ac.uk 

Guidance for student support workers, and request forms mentioned in this article, can be found as attachments at the bottom of the page.

One-to-one help

To discuss your needs and get help with accessing the library resources, you can book an appointment with your Information Specialist (subject librarian). Email informationspecialists@plymouth.ac.u. 

Alternative Formats Service and equipment

For users who have a visual impairment or other condition, including dyslexia, making it difficult to access printed texts. See the Alternative Formats article for further details.

The alternative formats equipment is located in Room 101 on Level 1 of the library. You can use it to create accessible formats from print or digital originals. Ask at the Reception desk if you need assistance.


For more information check the Tech for Learning guide.

See Microsoft Accessibility Options Mobile to find out how to improve the accessibility of your PC or other Windows device:


Postal loans

Items (including requested items) can be posted to you. Email a completed Postal /Scanning request form for each book to collectionservices@plymouth.ac.uk. The item will be issued to your account, posted, and a postal charge added to your account. Return postage is at your own expense.

Please note: Inter Library loan items can only be posted via Special Delivery. Not all Inter Library loans can be posted.

Book Collection Service

Items from library stock can be requested for collection from the Reception Desk on Level 1. Email your requests with author, title, edition and shelfmark number to libraryandITenquiries@plymouth.ac.uk.

Requests will be processed Monday - Friday, 08:30 - 17:00. We require 24hrs notice minimum and will email you when your requests are available for collection.

Books will be held for 7 days. Uncollected items will be returned to the library shelves. The library is open 24/7 so you can collect your books at any time.

Copy Service

Within copyright guidelines, journal articles and book chapters from library stock can be scanned and emailed to you free of charge. If items cannot be scanned, we will photocopy and post them to you (current copying rates and postage will be charged at cost).

Borrowing by Proxy

If you cannot get to the library in person, you can nominate someone else to borrow items on your behalf. Your nominated person should bring your University card, some ID of their own and an authorised Proxy form which you have completed.

Contact Details

Telephone: 01752 588588

General Enquiries and Book Collection Service libraryandITenquiries@plymouth.ac.uk

One-to-one appointments informationspecialists@plymouth.ac.uk

Postal Loans and Copy service collectionservices@plymouth.ac.uk


1.1. Alternative Formats

Alternative Formats

The alternative formats service and equipment is available for users who have a visual impairment or other condition, including a learning difficulty such as dyslexia, making it difficult to access printed texts.

You must be registered with Disability Assist (DAS) to use the service/equipment.

Alternative Formats Service

We will endeavour to provide you with books from the core reading list for your course in an accessible PDF format (subject to availability). If the text you require is not a core text, please email informationspecialists@plymouth.ac.uk  to discuss your requirements.

Text books in an alternative format are sourced from the publisher and are for your sole use only.

Email a completed form (attached at the bottom of this page) for each request to collectionservices@plymouth.ac.uk. Please note: requests can take up to six weeks to arrive.

NEW Alternative Formats Software - SensusAccess

      A new university-wide service has been launched. SensusAccess allows you to automatically convert documents into a range of alternative media including audio books (MP3 and DAISY), e-books (EPUB,       EPUB3 and Mobi) and digital Braille. The service can also be used to convert inaccessible documents such as image-only PDF files, JPG pictures and Microsoft PowerPoint presentations into more accessible       formats.

      Simply follow the four-step process to convert your file. Make sure to use your University email address as the converted file format will be delivered to your inbox in approximately 10 minutes.


   Alternative Formats Equipment

   Students, staff and support workers can use the equipment and software, located on Level 1 of the    library, to produce their own alternative formats material.

   Instructions are provided. Please ask at the Information Desk on Level 1 if you need further assistance.

   Book scanner
   The specialist book scanner provides high quality, large format scanning of books and documents up to    A3 size, and is connected to a PC with Optical Character Recognition (OCR) software.

   OCR software
   ABBYY FineReader converts scanned printed text or protected pdf files into editable, accessible    electronic formats compatible with screen reading software such as TextHelp Read & Write. 

   Video Magnifier
   This enables visually impaired users to view printed text to a high magnification. Users can set their own    preferences for background colour and text colour. Text can also be viewed in windows or columns. 

   TextHelp Read & Write
   This text to speech software is installed on all University PCs. It reads aloud text from word documents,    pdfs, email and the web, and includes many other features such as spell checker, homophone checker    and word prediction.

   Further training and guidance on how to use the equipment can be given by appointment.

Contact Details

General enquiries libraryandITenquiries@plymouth.ac.uk

Telephone: 01752 588588

Alternative formats requests: collectionservices@plymouth.ac.uk