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Advice, Support, Guidance and Training

Service Category: Advice, Support, Guidance and Training

 

Service

Description

 

TIS Service and Support Desk Services

Provision of an IT Service Desk, supporting routine business as usual IT as well as support for special events and out of hours support.

 

Reporting Services

 

 TIS provide a reporting service to both internal and external customers. This arrives via a Key Information Statistics service.

IT Training Services

 

Under the University title of 'Digital Skills Development Services' we offer a programme of IT courses and workshops, on-line materials and resources plus sessions which are tailored to the needs of staff. We deliver IT training with a team of Digital Skills Developers and Learning Technologists who work together in a team called Academic Support Technology and Innovation (ASTI).

 

Sub Articles
Modified 29/07/2016
Author: Sharples, Nick