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Library & IT Help and Support/Contacts

Library and IT Support Services

Opening Hours and Contacts

For help with a Library or IT enquiry, contact or visit one of the Enquiry Service Points listed below.

Note: Outside core hours limited support services are available. Check first before making a special journey. Tel (01752) 588588.




Help & Support


Reception Desk  Level 1



Library Reception Desk
Tel: (01752) 588588

IT Self Service portal 

Full range of services available:

  • Term time -    Mon - Sun 06:00 - 00:00
  • Vacation -      Mon - Sun 08:00 - 20:00

Limited service at other times.

Only registered students and staff with a University of Plymouth ID card will have access during these times:

  • Term Time - 22:00 - 07:00
  • Vacation    - 20:00 - 08:00


Live Chat: Ask is a messaging service. Please be aware that messages will be stored and maybe used for service monitoring.

Student IT Support
Babbage Building
Level 1


Phone Service*

IT Open Access
(01752) 588588

IT Self Service portal 

*Phone (01752) 588588 after 17:00 and at weekends.
Staff will help with common IT queries.
More complex issues will be recorded for attention during core office hours.
Student IT Support
Peninsula Allied Health Centre (PAHC)
 08:30-17:00 Closed IT Open Access
(01752) 588588
No student support available at PAHC.                             
Student IT Support
Tamar Science Park
 09:00-16:30 Closed
John Bull Building
First Floor (adjacent to cafeteria)
Tel: (01752) 517854

Student IT Support
Knowledge Spa Truro



Knowledge Spa Library
Level 4
Tel: (01752) 588588


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Modified 14/08/2018
Author: Hale, Fiona